Summary
This article explains how to configure, set up, or connect a browser, desktop email client, or mobile device (iOS, Android) to connect to the Hartnell College Exchange Online server.
Body
Introduction
This article explains how to configure, set up, or connect a browser, desktop email client, or mobile device (iOS, Android) to connect to Outlook.
Instructions
Microsoft 365 Mail App (Exchange Online with a Web Browser)
- Go to your MyHartnell portal and click on the Outlook tile.
- If you see the sign in screen below, in the Email or phone text box type your Hartnell email.
![Image of the above instructions](https://4help.vt.edu/CCS%20Exchange%20Online%20Sign%20In.pngx)
- Click Next.
- If you are shown the Pick an account screen, click your vt.edu account and click Next.
![Image of the above instructions](https://4help.vt.edu/CCS%20Exchange%20Online%20Choose%20Account.pngx)
- On the Virginia Tech Enter password page, enter your Hokies username and passphrase.
- Click Sign In.
- Follow the on-screen instructions to complete authentication with your second factor.
- Click Outlook.
![Image of the above instructions](https://4help.vt.edu/CCS%20M365%20Outlook%20Icon.pngx)
- If you do not see Outlook in the list on the left, click All Apps to see an expanded list.
![Image of the above instructions](https://4help.vt.edu/CCS%20M365%20All%20Apps.pngx)
Outlook for Mac
- Start Outlook for Mac.
- If you see the Welcome to Outlook window:
- Click Get started.
- If prompted to use intelligent services, click the button corresponding to your choice.
- Click Start using Outlook.
- If you do not see the Set Up Your Email window with Please enter your email address text box:
- From the Tools drop-down, click Accounts....
![Image of the above instructions](https://4help.vt.edu/CCS%20Outlook%20Mac%20Tools%20Account.pngx)
- In the lower-left of the window, click the plus sign (+).
![Image of the above instructions](https://4help.vt.edu/CCS%20Outlook%20Mac%20Plus%20Sign.pngx)
- From the drop-down list, click New Account....
- In the Please enter your email address text box, type your Hartnell email.
- Click Continue.
- On the Hartnell login page, enter your email and password.
![Image of the above instructions](https://4help.vt.edu/CCS%20Hokies%20-%20login%20screen%20username%20password.pngx)
- Click Sign In.
![Image of the above instructions](https://4help.vt.edu/CCS%20Hokies%20-%20login%20screen%20Sign%20in%20button.pngx)
- Follow the on-screen instructions to complete authentication with your second factor.
- Click Sign In.
- Follow the on-screen instructions to complete authentication with your second factor.
- Once the account has been added, click Done.
- Optionally, to set up the Virginia Tech address book:
- From the Tools drop-down, click Accounts....
![Image of the above instructions](https://4help.vt.edu/CCS%20Outlook%20Mac%20Tools%20Account.pngx)
- In the left menu column, click your Exchange account.
- Click Advanced....
![Image of the above instructions](https://4help.vt.edu/CCS%20Outlook%20Mac%20Advanced.pngx)
- Under Directory service, in the Server: text box, type: gc.w2k.vt.edu.
- Under Directory service, place a check in the Use SSL to connect (recommended) check box.
- Under Directory service, place a check in the Log in with my Exchange account credentials check box.
- Click OK.
![Image of the above instructions](https://4help.vt.edu/CCS%20Outlook%20Mac%20OK.pngx)
Outlook for Windows
- This assumes that you have already downloaded and installed outlook.
- Start Outlook.
- Click File.
![Image of the above instructions](https://4help.vt.edu/CCS%20Outlook%20File%20Tab.pngx)
- Click Account Settings.
![Image of the above instructions](https://4help.vt.edu/CCS%20Outlook%20Account%20Settings.pngx)
- From the drop-down, click Account Settings....
![Image of the above instructions](https://4help.vt.edu/CCS%20Microsoft%20Outlook%20Account%20Settings%20Drop%20Down%20Option.pngx)
- In the Email Account window, click New....
![Image of the above instructions](https://4help.vt.edu/CCS%20Microsoft%20Outlook%20-%20Email%20Accounts%20window%20New%20Account.pngx)
- In the Outlook setup window, enter your VTusername@vt.edu.
![Image of the above instructions](https://4help.vt.edu/Outlook%20Desktop%20-%20Sign%20in.pngx)
- Click Connect.
![Image of the above instructions](https://4help.vt.edu/Outlook%20Desktop%20-%20Connect%20Account.pngx)
- Enter your Hartnell email.
![Image of the above instructions](https://4help.vt.edu/CCS%20Exchange%20Online%20Sign%20In.pngx)
- Click Next.
- On the Enter password page, enter your Hartnell email and password.
- Click Sign In.
- If checked, clear the Set-up Outlook Mobile on my phone, too check box.
![Image of the above instructions](https://4help.vt.edu/Outlook%20Desktop%20-%20Set%20Up%20Outlook%20Mobile%20Option.pngx)
- Click Done.
![Image of the above instructions](https://4help.vt.edu/Outlook%20Desktop%20-%20Connect%20Account%20Done.pngx)
- Click Close.
Android
To connect to your Outlook email account using the Microsoft Outlook app:
- From the Google Play app store, download and install the Outlook app.
- When the installation is finished, start the Outlook app.
- Tap Get Started.
- In the Email Address text box type your Hartnell email address.
(If an extra space character was added at the end by autocorrect, delete the extra space.)
- Tap CONTINUE.
- You will see the Hartnell College heading. In the Password text box, type your Hartnell email address and password.
- Tap Sign In.
- Follow the on-screen instructions to complete authentication with your second factor.
- If prompted to add another account, tap SKIP.
- Swipe through the tutorial screens.
- To close the tutorial, on the last tutorial screen, near the lower-right of the screen, tap the checkmark.
iOS (iPhone, iPad)
To avoid calendar syncing problems, 4Help recommends performing calendaring functions in the Office 365 Mail App (Exchange Online with a Web Browser) instead of on mobile devices.
To connect to your Exchange email account using the Microsoft Outlook app:
- From the Apple app store, download and install the Outlook app.
- When the installation is finished, start the Outlook app.
- Tap Get Started.
- In the Email Address text box type your Hartnell email address.
(If an extra space character was added at the end by autocorrect, delete the extra space.)
- Tap Add Account.
- You will see the Hartnell College heading. In the Password text box, type your Hartnell College email and password.
- Tap Sign In.
- Follow the on-screen instructions to complete authentication with your second factor.
- When prompted to add another account, tap Maybe Later.
- Swipe through the tutorial screens.
- To close the tutorial, on the last tutorial screen, near the lower-right of the screen, tap the right arrow.