Accessing Your Hartnell College Outlook Account

This article explains how to configure, set up, or connect a browser, desktop email client, or mobile device (iOS, Android) to connect to the Hartnell College Exchange Online server.

Introduction

This article explains how to configure, set up, or connect a browser, desktop email client, or mobile device (iOS, Android) to connect to Outlook.

Instructions

Microsoft 365 Mail App (Exchange Online with a Web Browser)

1. Go to your MyHartnell portal and click on the Outlook tile.
2. If you see the sign in screen below, in the Email or phone text box type your Hartnell email.

   

3. Click Next.
4. If you are shown the Pick an account screen, click your vt.edu account and click Next.

   

5. On the Virginia Tech Enter password page, enter your Hokies username and passphrase.
6. Click Sign In.
7. Follow the on-screen instructions to complete authentication with your second factor.
8. Click Outlook.

   

9. If you do not see Outlook in the list on the left, click All Apps to see an expanded list.

   

Outlook for Mac

1. Start Outlook for Mac.
2. If you see the Welcome to Outlook window:
   1. Click Get started.
   2. If prompted to use intelligent services, click the button corresponding to your choice.
   3. Click Start using Outlook.
3. If you do not see the Set Up Your Email window with Please enter your email address text box:
   1. From the Tools drop-down, click Accounts....
      
   2. In the lower-left of the window, click the plus sign (+).
      
   3. From the drop-down list, click New Account....
4. In the Please enter your email address text box, type your Hartnell email.
5. Click Continue.
6. On the Hartnell login page, enter your email and password.

   

7. Click Sign In.

   

8. Follow the on-screen instructions to complete authentication with your second factor.
9. Click Sign In.
10. Follow the on-screen instructions to complete authentication with your second factor.
11. Once the account has been added, click Done.
12. Optionally, to set up the Virginia Tech address book:
    1. From the Tools drop-down, click Accounts....

       

    2. In the left menu column, click your Exchange account.
    3. Click Advanced....

       

    4. Under Directory service, in the Server: text box, type: gc.w2k.vt.edu.
    5. Under Directory service, place a check in the Use SSL to connect (recommended) check box.
    6. Under Directory service, place a check in the Log in with my Exchange account credentials check box.
    7. Click OK.

       

 

Outlook for Windows

1. This assumes that you have already downloaded and installed outlook. 
2. Start Outlook.
3. Click File.

   

4. Click Account Settings.

   

5. From the drop-down, click Account Settings....

   

6. In the Email Account window, click New....

   

7. In the Outlook setup window, enter your VTusername@vt.edu.

   

8. Click Connect.

   

9. Enter your Hartnell email.

   

10. Click Next.
11. On the Enter password page, enter your Hartnell email and password.
12. Click Sign In.
13. If checked, clear the Set-up Outlook Mobile on my phone, too check box.

    

14. Click Done.

    

15. Click Close.

 

Android

To connect to your Outlook email account using the Microsoft Outlook app:

1. From the Google Play app store, download and install the Outlook app.
2. When the installation is finished, start the Outlook app.
3.  Tap Get Started.
4. In the Email Address text box type your Hartnell email address.
   (If an extra space character was added at the end by autocorrect, delete the extra space.)
5. Tap CONTINUE.
6. You will see the Hartnell College heading. In the Password text box, type your Hartnell email address and password.
7. Tap Sign In.
8. Follow the on-screen instructions to complete authentication with your second factor.
9. If prompted to add another account, tap SKIP.
10. Swipe through the tutorial screens.
11. To close the tutorial, on the last tutorial screen, near the lower-right of the screen, tap the checkmark.

 

iOS (iPhone, iPad)

To avoid calendar syncing problems, 4Help recommends performing calendaring functions in the Office 365 Mail App (Exchange Online with a Web Browser) instead of on mobile devices.

To connect to your Exchange email account using the Microsoft Outlook app:

1. From the Apple app store, download and install the Outlook app.
2. When the installation is finished, start the Outlook app.
3.  Tap Get Started.
4. In the Email Address text box type your Hartnell email address.
   (If an extra space character was added at the end by autocorrect, delete the extra space.)
5. Tap Add Account.
6. You will see the Hartnell College heading. In the Password text box, type your Hartnell College email and password. 
7. Tap Sign In.
8. Follow the on-screen instructions to complete authentication with your second factor.
9. When prompted to add another account, tap Maybe Later.
10. Swipe through the tutorial screens.
11. To close the tutorial, on the last tutorial screen, near the lower-right of the screen, tap the right arrow.